Privacy Policy

Last updated: 05/12/2024

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Introduction

At Eclyte Digital Limited (15267617), operating under the brand ClickEntreprise, protecting our customers' and users' personal data is our top priority. This Privacy Policy details our practices for collecting, using, storing, and protecting data, in compliance with current regulations, particularly the General Data Protection Regulation (GDPR). By using our services, you consent to the practices described in this policy, designed to ensure the respect and confidentiality of your personal information.

1. Collection of Personal Data

When you interact with our site and services, we collect personal data about you, particularly when you:

The types of data collected may include:

2. Use of Personal Data

The personal data collected is used to:

3. Sharing of Personal Data

ClickEntreprise only shares your personal data with third parties in the following cases:

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, or destruction. These measures include:

5. User Rights

In accordance with GDPR, you have the following rights regarding your personal data:

To exercise your rights, please contact us at the following email address: [email protected].

To ensure the security of your data and process your request, we will ask you to provide a copy of valid identification.

6. Data Retention

We retain your personal data for as long as necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

Summary table of personal data collected by ClickEntreprise, their legal basis, and retention period

Data Category Data Examples Legal Basis Retention Period
Identification Information Name, email address, phone number Contract Performance As long as the user has an active account and up to 2 years after closure.
Billing Information Postal address, VAT number Legal Obligation (billing and accounting) 10 years from the end of the fiscal year.
Connection Data IP address, browser type, browsing history Legitimate Interest (security and service improvement) 1 year from collection.
Usage Information Reports viewed, documents downloaded Contract Performance 3 years from last interaction.
Cookies and Similar Technologies Browsing history, user preferences Consent 13 months after collection.
Communication Data Customer service messages, support requests Contract Performance / Legitimate Interest (customer service) 3 years from end of customer relationship.
Promotional Activity Information Participation in surveys, promotional offers Consent 1 year after end of promotional operation.
Security Data Access information, login attempts Legitimate Interest (system security) 6 months after collection.

7. International Data Transfer

ClickEntreprise does not transfer your personal data outside the European Economic Area (EEA) to countries that do not offer the same level of data protection as the EEA.

8. Cookies and Similar Technologies

Our site uses cookies and similar technologies to improve your user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time to reflect legal, technical, or commercial developments.

We will inform you of changes by email and/or via notification on our website at least 30 days before they take effect.

By continuing to use our services after the effective date of modifications, you accept the updated Privacy Policy.

10. Additional Information

Automated Decision-Making:

Further Data Processing:

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at the following email address: [email protected].

You can also contact us by mail: Eclyte Digital Limited, First Floor Office, 3 Hornton Place, London W8 4LZ, United Kingdom


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